Alitalia
ABOUT ALITALIA:
Alitalia has been transporting passengers and cargo throughout the world since 1947. Its services include the typical and closely related activities carried out by airlines companies such as flight and ground operations, marketing, business strategies, and sales. In Italy, Alitalia serves 25 airports with 1,313 flights a week.
In Europe, the Company serves 63 airports with 1,347 weekly flights. In the rest of the world, Alitalia planes take off and land at 22 airports with 124 flights every week. Since 2001, Alitalia has been a member of the SKY TEAM alliance whose members include some of Europe??™s and the world??™s leading companies ??“ AeroMexico, Aeroflot, Air France, KLM, Continental, CSA Czech Airlines, Delta, Korean and Air Northwest - and whose vast network provides services to 728 destinations in more than 130 countries.
In 2005 approximately 24 million passengers flew with Alitalia, representing an increase of 7.8% compared with 2004. The fastest growing routes are those to Eastern Europe, India and China, all markets undergoing rapid expansion also in terms of demand for air transportation. The Company has two primary hubs, Fiumicino in Rome and Malpensa in Milan, and a fleet of 179 aircraft.
CHECKED-IN BAGGAGE:
Baggage to be checked-in is weighed at the desk and then stowed in the aircraft??™s hold, so it should be strong enough to ensure safe handling and transport.
At the check-in desk, the baggage is tagged with the passenger??™s name, route, airport codes, flight numbers and date. The label becomes a sort of identity card. The receipt portion of the label is attached to the passenger??™s ticket and is used to identify the baggage on arrival or trace it if mislaid.
Passengers must register their baggage to go in hold at time of check-in. Cardboard boxes may be accepted as checked-in baggage as long as each box:
- bears the passenger??™s complete contact information (name, address and phone number) is wrapped in cellophane
- does not exceed 30 kgs. for Business class and 20 kgs. for Economy class (see below the "baggage allowance" limits)
- does not exceed 70 cm. in length, 100 cm. in width and 80 cm. in height
Alitalia??™s liability for baggage loss or damage does not cover items that are valuable, fragile or perishable. If you need to extend the coverage, make the declaration value.
Excess baggage charge
The cost of baggage transport is included in the price of the ticket, up to the baggage allowance limit. If your baggage exceeds this limit, there is an excess baggage charge which also applies to some special baggage or to items which are declared to be valuable or are over-sized (maximum size: width 42 cm, height 70 cm, depth 40 cm).
The maximum allowed weight for each single piece of checked luggage will be lowered to 30 kgs. for Business class and 20 kgs. for Economy class (see above the "baggage allowance" limits).
Boxes, crates, packages or single items of baggage weighing more than 30 kgs. must be repacked to ensure the maximum weight is respected or sent as cargo.
Restrictions and not allowed articles
For security reasons, Alitalia detains the right to check the contents of all baggage (with the exception of diplomatic bags) and to bring in restrictions regarding the transport of certain items. However, many of the items not allowed on passenger flights can be transported as goods, providing they are packed according to cargo regulations.
The transport of televisions, radios, electrical appliances, perishable items such as fish and fruit, alcohol, oil and other liquids is strictly prohibited.
Hand luggage
Personal belongings such as briefcases and portable computers are considered to be hand luggage which you can take onboard. This also applies to crutches and strollers; however these will have to be checked in, labelled and stowed in the hold if there is not enough space on board.
This rule is not applicable for departures from London Heathrow (UK), where only 1 piece in all is allowed.
